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What we can help with
Most messages fall into one of these buckets. Pick the closest match in your subject line so we can route it faster.
AI image API access
API keys, rate limits, model availability, batch endpoints, and credit pricing for engineering teams.
E-commerce integrations
Shopify, WooCommerce, Amazon, Etsy and TikTok Shop product image workflows — bulk background removal, white background, virtual try-on.
Billing & enterprise plans
Custom credit packs, invoicing, VAT/tax setup, refunds, and volume pricing for agencies and brands.
Bug reports & feature requests
Found something broken or have an idea? Include a screenshot and the affected tool — we read every message.
What to expect from support
First reply within 1 business day
Most tickets get a real human reply inside 24 hours on weekdays (UTC+8). Enterprise customers get same-day SLA.
Built by an e-commerce team
ImageAI is operated by Shenzhen Dadao Network Technology, a registered company with years of experience shipping product image tooling.
Your images stay yours
Uploads are processed for generation only. We never sell your assets or use them to train third-party models without consent.
Free credits to evaluate
Start with 30 free credits — no credit card required — so you can validate quality on your own product photos before reaching out.
傳送訊息
填寫下方表單，我們將盡快以電子郵件回覆。